DWPF Services Ltd takes the security of and our legal responsibilities around your personal data seriously. This statement explains relevant information about our processing of your personal data collected via this website.
Personal data is any information relating to an identified or identifiable living person. DWPF processes personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
We collect personal data concerning our own personnel as part of the administration and management of our business activities. Employees should refer to section 2 of the Employee Handbook (Personal Details and Data Protection).
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual requirements, our baseline retention period for records and other documentary evidence created in the provision of services is 8 years.
Visitors to our Office
We have security measures in place at our offices, including CCTV and building access controls. There are signs in our office showing that CCTV is in operation in the public areas. The images captured are securely stored and only accessed on a need to know basis (e.g. to look into an incident). CCTV recordings are typically automatically overwritten after a short period of time unless an issue is identified that requires investigation (such as a theft).
Visitors to our Website
This website places small text files or cookies onto your computer to collect information about your browsing experience. The cookies used on this website are:
_ga – Google Analytics used to distinguish users – expires after 2 years
The cookie cannot be used to identify specific individuals. For more information about cookies and how to manage them, visit: http://www.aboutcookies.org.
Visitors are also able to send an email to us through the website. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message. We ask that you do not provide sensitive information (such as race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and, criminal records) to us when using our website; if you choose to provide sensitive information to us for any reason, the act of doing so constitutes your explicit consent for us to collect and use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.
Our policy is to collect only the personal data necessary for agreed purposes and we ask our clients to only share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide professional services, we ask our clients to provide the necessary information to the data subjects regarding its use. Our clients may use relevant sections of this privacy statement or refer data subjects to this privacy statement if they consider it appropriate to do so.
Our website does not collect or compile personal data for the dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
Data controller and contact information
The data controller is DWPF Services Ltd (registered in England under registration no. 4388501 and with its registration address at 4 Copthall Avenue, London EC2R 7DA).
If you have any questions about this privacy statement or how and why we process personal data, please contact us at: Data Protection Officer
DWPF Services Ltd, 4 Copthall Avenue, London EC2R 7DA
Email: email@example.com Phone: 020 7491 7730
Individuals’ rights and how to exercise them
Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller and include further information about the rights that individuals have and how to exercise them below.
Access to personal data
You have a right of access to personal data held by us as a data controller. This right may be exercised by emailing us at firstname.lastname@example.org.
Amendment of personal data
To update personal data submitted to us, you may email us at email@example.com.
When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.
Withdrawal of consent
Where we process personal data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data please email us at firstname.lastname@example.org.
Other data subject rights
This privacy statement is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. Some of these rights will only be available from 25 May 2018.
If you wish to exercise any of these rights, please send an email to email@example.com.
Data transferred over the internet by us and through this website are protected using encryption technologies to ensure they remain secure. Please note that communications over the internet cannot be guaranteed as secure. Whilst we take appropriate steps to protect your data we cannot guarantee that it will remain secure in transit. Once data reaches your network it is your responsibility to ensure it remains secure.
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to firstname.lastname@example.org. We will look into and respond to any complaints we receive.
Changes to this privacy statement
We recognise that transparency is an ongoing responsibility, so we will keep this privacy statement under regular review.
This privacy statement was last updated on 23rd May 2018.